Cookie & Data Usage Policy
Last Updated: March 15, 2025
What Are Cookies and Tracking Technologies?
When you visit brainfulsync.com, we use various tracking technologies to enhance your experience and understand how our website performs. Think of cookies as small digital notes that help our website remember your preferences and improve functionality.
These technologies include traditional HTTP cookies, local storage, session storage, and web beacons. They work quietly in the background, storing small amounts of information that make your browsing experience smoother and more personalized.
Most websites use similar technologies – they're like digital assistants that help websites function properly and provide better user experiences.
Types of Tracking We Use
Essential Cookies
These keep our website working properly. Without them, basic features like navigation, security, and form submissions wouldn't function correctly. They're necessary for the website to operate.
Functional Cookies
These remember your preferences like language settings, display options, and previously viewed content. They make your experience more convenient by personalizing interface elements.
Analytical Cookies
We use these to understand how visitors interact with our website. They help us identify which pages are most useful and where users might encounter difficulties.
Marketing Cookies
These help us show relevant content and measure the effectiveness of our educational programs. They track interests and browsing patterns to improve our service offerings.
How Tracking Enhances Your Experience
Our tracking technologies serve specific purposes that directly benefit your interaction with our educational platform:
Learning Progress Tracking
We remember where you left off in course materials, which lessons you've completed, and your preferred learning pace. This creates a seamless educational experience across multiple visits.
Content Personalization
Based on your interests and previous interactions, we can suggest relevant course materials, recommend similar topics, and customize the learning path that works best for your needs.
Performance Optimization
Analytics help us identify slow-loading pages, popular content sections, and navigation patterns. This information guides our improvements to make the website faster and more intuitive.
Technical Support
When you contact our support team, tracking data helps us understand your browsing context and provide more effective assistance with any technical issues you might encounter.
Managing Your Privacy Preferences
You have full control over cookie settings through your browser. Here's how to manage them in popular browsers:
Settings → Privacy & Security → Cookies and other site data
Options → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Manage Website Data
Settings → Site Permissions → Cookies and stored data
Important Note
Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled without impacting basic site operations like navigation and security features.
Data Retention and Storage
Session Cookies
Automatically deleted when you close your browser. These handle temporary functions like maintaining login status during your visit.
Functional Cookies
Stored for 30-90 days to remember preferences and settings. These make repeat visits more convenient and personalized.
Analytics Data
Retained for up to 24 months to understand long-term usage patterns and improve website performance over time.
Marketing Information
Stored for 12 months to deliver relevant content and measure campaign effectiveness across reasonable timeframes.
Your Rights and Control Options
We believe in transparency and user control over personal data. You have several rights regarding the information we collect:
- Access and review what data we've collected about your website usage and preferences
- Request correction of any inaccurate information stored in your user profile or preferences
- Delete your account and associated data, though some information may be retained for legal compliance
- Export your data in a readable format if you want to transfer it elsewhere
- Opt out of non-essential tracking while maintaining access to core website functionality
- Receive clear information about any data breaches that might affect your personal information
Third-Party Services
Some features on brainfulsync.com integrate with external services to provide enhanced functionality. These include:
Educational Content Delivery
Video hosting services and interactive learning platforms may set their own cookies to optimize content delivery and track learning progress across their networks.
Analytics and Performance
We use analytics services to understand website performance and user behavior. These services operate under their own privacy policies, which we recommend reviewing.
Communication Tools
Live chat, email newsletters, and contact forms may use third-party services that collect interaction data to improve communication effectiveness.
You can control third-party cookies through your browser settings or by visiting the privacy preference centers of these services directly.
Updates and Changes
We review and update this cookie policy regularly to reflect changes in our practices, technology, and legal requirements. When significant changes occur, we'll notify active users through email or prominent website announcements.
Minor updates, such as clarifications or additional examples, may be posted directly to this page with updated revision dates. We encourage you to review this policy periodically, especially if you have concerns about data usage.
For substantial changes that affect how we collect or use your data, we'll provide at least 30 days' notice and may request renewed consent where required by applicable privacy laws.
Questions About Our Cookie Usage?
If you need clarification about our tracking practices or want to exercise your privacy rights, contact our support team.
Email: support@brainfulsync.com
Phone: +6639301947
Address: 18 ม.7 บ้านโกรกเดือนห้า ซ.ตาอ้อน สุรนารี เมือง
Nakhon Ratchasima 30000, Thailand